ESSENCES / LEGAL
Terms & Conditions
Last updated: October 21, 2026
1. General Information
These Terms & Conditions govern access to and use of the official ESSENCES website, available at https://essencesfestival.com (the “Website”).
The Website is operated by RED GROUP ENTERPRISES, S. DE R.L. DE C.V. (“RED GROUP”), a company established in Mexico and operating under the ESSENCES brand.
ESSENCES is a creative platform dedicated to music, art, nature, cultural experiences, festivals, and community engagement.
By accessing or using this Website, you acknowledge these Terms & Conditions and agree to comply with the provisions applicable to your use of the Website.
Registered Address: Av. Juárez 2915, Interior 405, Colonia La Paz, Puebla, Puebla, C.P. 72160, Mexico.
Contact: chris@essencesfestival.com
2. Website Use and Acceptable Conduct
The ESSENCES Website is intended to provide information about our brand, festivals, cultural experiences, creative projects, and community initiatives.
Visitors may access and use the Website for lawful, personal, and informational purposes.
By using the Website, you agree not to:
Use the Website for fraudulent, unlawful, or misleading activities.
Attempt to gain unauthorized access to the Website, its servers, databases, or associated systems.
Introduce malicious software, viruses, or other technologies that may compromise the Website’s security or functionality.
Copy, reproduce, distribute, or commercially exploit Website content without prior written authorization, except where permitted by applicable law.
Interfere with the Website’s operation or restrict other visitors’ ability to use it.
ESSENCES reserves the right to take reasonable measures to protect the Website, its content, and its users, including restricting access when necessary and permitted by applicable law.
We may update, modify, or temporarily suspend Website features for maintenance, security, or operational reasons.
3. Intellectual Property
All content displayed on the ESSENCES Website, including its visual identity, logos, symbols, trademarks, graphic designs, photographs, videos, audiovisual materials, written content, creative concepts, and website design, is owned by RED GROUP ENTERPRISES, S. DE R.L. DE C.V., or used with authorization from its respective rights holders, as applicable.
The ESSENCES name, brand identity, and associated creative elements are protected under applicable intellectual property laws to the extent provided by law.
Visitors may view and share links to publicly available Website content for personal, non-commercial purposes, provided that such use does not infringe intellectual property rights or misrepresent any association with ESSENCES.
Without prior written authorization from the relevant rights holder, visitors may not reproduce, modify, distribute, sell, license, or commercially exploit protected Website materials, except as otherwise permitted by applicable law.
Photographs, music, performances, artwork, and other materials featuring collaborating artists, performers, or third parties may be subject to separate intellectual property rights.
Nothing in these Terms & Conditions grants visitors ownership of or a license to ESSENCES intellectual property beyond the limited use necessary to access and browse the Website.
4. ESSENCES Community
ESSENCES Community is an initiative designed to connect individuals who share an interest in music, art, nature, cultural experiences, and the ESSENCES universe.
Registration for ESSENCES Community is voluntary and, unless expressly stated otherwise, free of charge.
By registering, you agree to provide accurate information and to use the Community’s communication channels and services responsibly.
Membership in ESSENCES Community does not constitute the purchase of an event ticket, guarantee admission to any festival or experience, or automatically grant access to exclusive benefits, discounts, presales, or other opportunities.
Certain benefits or invitations may be subject to availability, eligibility requirements, capacity limitations, or additional terms communicated separately.
ESSENCES may modify, suspend, or discontinue Community initiatives or benefits when reasonably necessary, subject to applicable law and any commitments already made.
Personal data submitted through the Community registration form is processed in accordance with our Privacy Policy. Promotional communications are subject to the preferences and consent provided during registration, where required.
Members may request to stop receiving promotional communications through the unsubscribe options provided in our emails or by contacting chris@essencesfestival.com.
5. Events, Tickets and Third-Party Platforms
The ESSENCES Website may feature information about festivals, music events, cultural experiences, and other activities organized, produced, promoted, or supported by ESSENCES.
Event descriptions, dates, locations, lineups, schedules, ticket categories, and other details may be updated as necessary. Any material changes will be communicated through the appropriate official channels, subject to applicable law.
Ticket Sales and External Platforms
Tickets for certain events may be offered through independent third-party ticketing platforms.
When visitors access an external ticketing website, their transactions may be subject to that platform’s applicable terms, privacy policies, payment procedures, and security practices.
ESSENCES does not directly control the technical operation of independent ticketing platforms. However, the use of an external platform does not eliminate any legal obligations or responsibilities that may apply to ESSENCES or the event organizer.
Event-Specific Conditions
Each event may have its own admission requirements, age restrictions, capacity limitations, safety rules, schedules, cancellation policies, and other participation conditions.
These conditions will be communicated through the relevant event information, ticketing platform, or official event channels, as applicable.
Cancellations, Changes and Refunds
Any cancellation, postponement, material modification, or refund request will be handled according to the conditions applicable to the specific event, the responsibilities of the parties involved, and applicable consumer protection laws.
Nothing in these Terms & Conditions is intended to limit or waive rights granted to consumers under applicable law.
Third-Party Experiences
Certain activities, transportation services, accommodation options, or complementary experiences may be provided by independent operators. Where applicable, their specific conditions and responsibilities will be disclosed separately.
6. External Links and Third-Party Content
The ESSENCES Website may contain links to external websites, social media platforms, ticketing services, and other digital resources operated by third parties.
These links are provided to facilitate access to relevant information, services, and experiences associated with ESSENCES.
External Websites
Third-party websites operate under their own terms and conditions, privacy policies, and security practices.
RED GROUP ENTERPRISES, S. DE R.L. DE C.V. does not control the content, availability, technical operation, or data processing practices of independent third-party websites.
Visitors are encouraged to review the applicable terms and privacy policies before providing personal information or completing transactions on external platforms.
Third-Party Content and Collaborations
References to artists, venues, sponsors, collaborators, or external organizations do not necessarily imply ownership, endorsement, or responsibility for all content or services provided by those parties.
ESSENCES may feature third-party materials with the corresponding permissions or under other applicable legal grounds.
Limitation of Responsibility
To the extent permitted by applicable law, RED GROUP is not responsible for losses or damages arising solely from the independent operation of third-party websites or services outside its control.
This provision does not exclude or limit any responsibility that may legally correspond to RED GROUP in connection with its own activities, representations, or contractual obligations.
7. Website Availability and Disclaimer
ESSENCES makes reasonable efforts to maintain the Website accessible, functional, secure, and updated.
However, uninterrupted availability or error-free operation cannot be guaranteed.
Website Availability
Access to the Website may occasionally be interrupted or limited due to maintenance, technical difficulties, security updates, infrastructure issues, or circumstances beyond our reasonable control.
ESSENCES may implement changes or improvements to the Website to enhance its functionality, security, or user experience.
Accuracy of Information
We strive to ensure that information published on the Website is accurate and current.
Nevertheless, certain content, including event announcements, schedules, artistic programs, locations, and experience descriptions, may be subject to updates or corrections.
Where information relates to a specific event or commercial offering, any material changes will be handled in accordance with applicable terms and consumer protection laws.
General Disclaimer
Website content is provided primarily for informational and promotional purposes.
To the extent permitted by applicable law, RED GROUP ENTERPRISES, S. DE R.L. DE C.V. does not guarantee that the Website will always be available, free from technical errors, or compatible with every device or browser.
Nothing in this section excludes or restricts any legal rights or remedies available to visitors or consumers under applicable law.
8. Limitation of Liability
RED GROUP ENTERPRISES, S. DE R.L. DE C.V. (“RED GROUP”) makes reasonable efforts to provide a reliable and secure online experience through the ESSENCES Website.
Website Use
To the extent permitted by applicable law, RED GROUP shall not be liable for damages arising exclusively from circumstances beyond its reasonable control, including independent network failures, external service interruptions, or unauthorized third-party actions for which RED GROUP is not legally responsible.
Visitor Responsibilities
Visitors are responsible for using the Website lawfully, maintaining appropriate security measures on their own devices, and ensuring that information they voluntarily submit is accurate.
Nothing in this provision transfers to visitors any security, privacy, or other legal obligations that properly belong to RED GROUP.
Events and Services
Liability relating to event organization, ticket purchases, transportation, accommodation, or other contracted experiences shall be determined according to the applicable event-specific conditions, the responsibilities of the parties involved, and relevant law.
Protection of Legal Rights
Nothing in these Terms & Conditions excludes or limits liability that cannot legally be excluded, including responsibilities arising from applicable consumer protection, data protection, or other mandatory laws.
Visitors retain all rights and remedies available under applicable Mexican law.
9. Privacy and Personal Data Protection
ESSENCES respects the privacy of its Website visitors and community members and is committed to protecting personal information in accordance with applicable data protection laws.
Collection and Processing of Personal Data
Personal information collected through the Website, including information submitted through ESSENCES Community registration forms, is processed by RED GROUP ENTERPRISES, S. DE R.L. DE C.V. in accordance with our Privacy Policy.
Our Privacy Policy explains the categories of personal data we collect, the purposes of processing, the use of cookies and related technologies, and the rights available to individuals regarding their personal information.
Third-Party Services
Certain Website functions may involve third-party service providers, including registration forms, communication platforms, analytics services, and external ticketing systems.
Personal information processed through these services is subject to the applicable privacy disclosures and legal responsibilities of the parties involved.
Privacy Rights and Contact
Visitors may consult our Privacy Policy to learn how to exercise their applicable personal data protection rights or submit privacy-related inquiries.
For questions regarding the processing of personal information, please contact:
Privacy Policy: https://essencesfestival.com/privacy-policy/
10. Changes to These Terms
RED GROUP ENTERPRISES, S. DE R.L. DE C.V. (“RED GROUP”) may periodically review and update these Terms & Conditions to reflect changes in the ESSENCES Website, its services, operational practices, or applicable legal requirements.
Updates and Modifications
Any modifications will be published on this page, together with an updated revision date.
Where required by applicable law, or where changes materially affect users’ rights or obligations, ESSENCES will provide appropriate notice and obtain consent when necessary.
Effective Application
Updated Terms & Conditions will apply prospectively from their stated effective date, unless otherwise required or permitted by applicable law.
Changes to these Terms will not retroactively alter confirmed purchases, existing contractual obligations, or acquired consumer rights without a valid legal basis.
Review of Terms
Visitors are encouraged to review this page periodically to remain informed about the conditions governing their use of the Website.
Continued use of the Website following publication of updated Terms may constitute acceptance of those changes only to the extent permitted by applicable law.
11. Governing Law and Contact Information
These Terms & Conditions are governed by and interpreted in accordance with the applicable laws of Mexico.
Governing Law and Dispute Resolution
Any dispute arising from the access to or use of the ESSENCES Website shall be addressed in accordance with applicable Mexican law.
Where appropriate, the parties may seek an amicable resolution before initiating formal proceedings.
Nothing in these Terms & Conditions limits the rights of consumers to seek assistance from competent consumer protection authorities or to exercise any legal remedies available under applicable law.
Company Information
The ESSENCES Website is operated by:
RED GROUP ENTERPRISES, S. DE R.L. DE C.V.
Commercial Brand: ESSENCES
Registered Address: Av. Juárez 2915, Interior 405, Colonia La Paz, Puebla, Puebla, C.P. 72160, Mexico.
Contact Information
For questions regarding these Terms & Conditions, the ESSENCES Website, or general inquiries, please contact:
Email: chris@essencesfestival.com
Website: https://essencesfestival.com
Last updated: October 21, 2026.
© 2026 ESSENCES. All rights reserved.